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The Senior Java Developer will design and deliver customer experience solutions, analyze requirements, code, test, debug, and maintain software applications, providing leadership and technical support to the integrated team. Excellent communication skills are essential for interacting with stakeholders.

The Genesys Developer will facilitate JAD sessions, define and document business and technical requirements, design and develop Genesys desktop solutions, and work closely with Project Managers for timely delivery. Responsibilities also include mentoring team members and assisting the sales team with technical presentations.

As an Account Executive, you will prospect and secure new accounts for PTP, aiming to build a strong sales pipeline and drive revenue. You will maintain client relationships, lead proposal development, track account metrics, and provide insights on CX solutions.

The Senior Genesys Architect will lead the design and delivery of customer experience solutions, facilitating sessions with customers, defining business and technical requirements, and mentoring the technical team. The role involves hands-on experience with Genesys installation and configuration, working closely with project managers to ensure quality delivery.

The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.

The CX Business Architect will design and deliver innovative customer experience solutions, lead business requirements sessions, and develop client relationships. Key responsibilities include optimizing delivery processes, guiding clients on proposed solutions, and managing project deliverables in a collaborative environment.

The Testing Team Lead will oversee a team of testers to ensure timely project delivery, develop test plans, manage test resources across multiple areas, and implement test automation strategies. Responsibilities include conducting meetings, monitoring test progress, and maintaining effective communication with clients and stakeholders.