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As a Senior .NET Software Engineer, you will develop scalable and maintainable SaaS solutions using the .NET technology stack, collaborate on feature development, enhance user experience, participate in code reviews, and ensure compliance with coding standards.
The IT Support Associate will assist with desktop support for various office technologies, handle troubleshooting and maintenance of user computing technologies, uphold security standards, and provide technical support for software. The role involves managing hardware, supporting users with documentation, and assisting in project management.
The Renewal Specialist will support customer success initiatives by addressing customer inquiries, researching solutions, and providing feedback. Responsibilities include enhancing customer relationships, ensuring customer retention through effective communication and problem-solving, and analyzing customer behavior. Strong customer service skills are essential.
As a Resource Manager, you will optimize resource allocation and utilization across various projects, collaborate with cross-functional teams, monitor resource demands, and enhance operational efficiency. You will be vital in skill development and vendor management while addressing conflicts and improving resource processes.
The Product Operations Data Analyst will enhance operations and procurement functions through data analysis and reporting. Key responsibilities include analyzing spending trends, managing vendor contracts, supporting project coordination, and collaborating with cross-functional teams to improve operational efficiency.
As a DBA/SQL Engineer, you will deliver and maintain reliable, high-performing database management systems for the Lone Wolf application portfolio. Your responsibilities include enhancing deployment processes, improving performance, and collaborating with IT and development teams to deliver best-in-class user experiences.
In this role, the DevOps Engineer III will manage Azure and AWS environments, create and maintain CI/CD pipelines, oversee code releases, and support product development through automation and tooling features. They will work closely with development and IT teams and utilize various cloud technologies and open-source tools to enhance system operations.
The Implementation Specialist coordinates client transitions from legacy software to a new SaaS platform, ensuring satisfaction and effective implementations. Responsibilities include project planning, collaboration with stakeholders, technical enhancement of migration processes, and gathering client feedback for continuous improvement.
Provide technical support and troubleshooting to customers via phone, email, and chat. Facilitate conflict resolution, escalate issues, and advise on product functionality. Log support sessions and challenges in ticketing system. Enhance customer experience based on feedback. Requires 2-3 years of customer support experience and familiarity with ticketing systems like Salesforce and Zendesk.
The Implementation Specialist will manage client transitions from legacy software to a new SaaS platform. Responsibilities include developing project plans, collaborating with stakeholders, monitoring progress, and optimizing migration processes. The role emphasizes customer satisfaction and proactive problem-solving during implementations.
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