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The Senior NOC Engineer at AireSpring is responsible for managing and maintaining monitoring systems, fault handling and escalation, provisioning customer network services, server and network equipment installations, and maintenance of technical documentation. Qualifications include 12-18 months of experience in a technical support role, good communication skills, network diagnostic skills, basic Linux CLI skills, and the ability to work well in a team environment.

Manage and maintain network monitoring systems, handle fault escalation, provision network services, maintain technical documentation, and provide Tier 3 support. Requires 12-18 months of experience in a similar role, strong communication and analytical skills, and proficiency in Linux CLI and sys admin.

The Tollfree/POTs/Wireless Provisioner manages the order process for telecom services, including order validation, processing, and tracking. Responsibilities include coordinating with carriers, updating project coordinators, and resolving order issues to ensure timely service delivery.

The Senior NOC Engineer is responsible for managing and maintaining monitoring systems, handling fault escalation, provisioning network services, server builds and installs, maintenance of technical documentation, and providing Tier 3 support for various services. Qualifications include 12-18 months of experience in a technical support role, good communication skills, network diagnostic skills, basic Linux CLI skills, and the ability to prioritize and respond to faults.

The LNP (Local Number Portability) Specialist is responsible for voice order processing, provisioning, and technical support. Duties include clarifying voice services, processing Customer Service Requests, managing telephone numbers, updating customer orders, and more. The role requires a working understanding of LNP processes, telecommunications services, and business applications software.

The UX Product Owner will lead the development of an AI-based ITSM customer portal, ensuring exceptional user experiences. This role involves overseeing feature selection and implementation, collaborating with teams to enhance usability, and managing product releases to drive customer satisfaction.

The UX Product Owner will lead the design and implementation of the AIreCONTROL customer portal, focusing on enhancing user experience and functionality. They will collaborate with cross-functional teams to prioritize features, oversee project releases, and analyze market trends to ensure a user-friendly interface that maximizes customer satisfaction.