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The System Engineer will work within the Systems Infrastructure team, focusing on automation, system design, and performance improvement. Responsibilities include designing scalable systems, responding to incidents, and overseeing critical backend infrastructure. The role emphasizes using technologies such as Ansible and Terraform, and working with various hardware and software components to ensure robust system operations.

The Pricing Manager I manages day-to-day pricing approvals and financial deal structuring in a SaaS environment. Responsibilities include overseeing the Deal Desk process, vendor cost management, collaborating with cross-functional teams, and conducting financial evaluations to enhance pricing strategies. This role also involves consulting sales reps on pricing and deal proposals and analyzing customer trends.

The Pricing Manager I at Bandwidth is responsible for managing pricing approvals and financial deal structuring, while ensuring efficient communications and processes in pre-sales. This role involves collaboration with Sales and other teams, vendor cost management, monitoring and analyzing pricing effectiveness, and fostering relationships with cross-functional teams to enhance pricing strategies.

The Implementation Specialist II manages customer onboarding and implementation of Bandwidth’s communication software. They act as a key liaison between customers and Bandwidth, overseeing project delivery, customer education, and ensuring smooth transitions to long-term support. This role requires strong communication and project management skills to ensure customer success and satisfaction.

The Network Cost Analyst is responsible for managing and auditing global network cost invoices, negotiating disputes with vendors, and collaborating with various internal teams to identify cost variances and improvements. This role requires advanced Excel and basic SQL skills for analytics and reporting, alongside knowledge of telecommunications billing processes.

As a System Engineer, you will work within the Systems Infrastructure team to develop automated tooling, streamline operations for the global voice and messaging network, handle on-call duties, enhance system performance and security, and assist with incident response and root cause analysis while promoting innovative solutions.

The Implementation Specialist II manages customer onboarding and implementation for Bandwidth’s software products. Responsibilities include fostering customer relationships, coordinating project activities, managing timelines, and ensuring successful transitions to long-term support. They act as the main liaison between customers and internal teams, facilitating training and maintaining communication throughout the project.