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The Network Operations Specialist at Carvana is responsible for scheduling and troubleshooting support for Market Operations. This includes generating daily activity schedules, serving as a contact for scheduling issues, conducting root cause analysis for delivery delays, and collaborating with various teams to improve operations. Strong analytical skills and experience in customer experience and market operations are essential.
As a Vehicle Condition Associate, you will assess and document the condition of Carvana's wholesale inventory, ensuring each vehicle meets quality standards. Responsibilities include inspecting vehicles for mechanical and cosmetic issues, using digital tools for assessments, and documenting vehicle features accurately. This is an entry-level position requiring attention to detail and the ability to operate mobile applications.
The Senior Software Engineer will drive large-scale projects, develop scalable solutions, write maintainable code, and optimize application components. Responsibilities include working with cloud systems, SQL and NoSQL databases, real-time data processing with Kafka, and mentoring junior developers.
Monitoring and analyzing systems, resolving alerts, maintaining services, automation of tasks, utilizing monitoring and automation tools, identifying system trends, participating in critical incidents, logging technical issues, coordinating with multiple teams.
The Specialist in Workforce Management monitors customer experience at Care Centers by analyzing operational metrics, staffing recommendations, and optimizing schedules. Responsibilities include producing performance reports, managing time off, and developing interdepartmental relationships to enhance customer service efficiency.
As a Human Resources Development Partner at Carvana, you'll partner with senior leaders to develop talent strategies, provide coaching, conduct assessments, and drive talent initiatives. You'll use data to influence talent decisions and improve employee experiences, while acting as a liaison between business leaders and People Operations teams.
The Team Lead for Market Operations at Carvana oversees the local hub's operations, including team management, logistics, and customer engagement. Responsibilities involve hiring, training, and developing the Customer Advocate team while ensuring efficient daily operations. The role requires conducting performance check-ins and providing feedback to enhance team effectiveness.
The Team Lead in Market Operations is responsible for overseeing the local Carvana hub, ensuring operational success, managing logistics and branding, mentoring Customer Advocates, and improving team morale. The role requires strong leadership and problem-solving skills to enhance employee and customer experiences.
Logistics Associates will prepare, stage, and organize Carvana vehicles. Responsibilities include loading vehicles onto transport trailers, operating handheld scanning devices for inventory management, and ensuring compliance with safety standards while performing vehicle inspections and maintaining the workspace.
The Data Entry Specialist ensures the smooth transition of vehicle ownership, handling documents and completing registration processes. Strong problem solving and communication skills are required to support customers during their car buying journey.
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