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The Technical Training Specialist will partner with management to execute internal training programs, manage company-wide training initiatives, create content for onboarding and other trainings, deliver and maintain programs both virtually and in-person, and handle new hire orientation and feedback.

The Site Reliability Engineer will work to ensure high availability and resiliency of the FreedomPay Commerce Platform. Responsibilities include implementing observability strategies, managing incident response, troubleshooting issues, and collaborating with teams to reduce manual toil. The role requires a tech-savvy individual with strong problem-solving skills and experience in high throughput web environments.

The Customer Success Manager will manage a client portfolio in the hospitality sector, focusing on client satisfaction through communication and understanding client needs. Responsibilities include collaborating with clients on strategies, managing expectations, and ensuring implementation of technical solutions and product knowledge across multiple projects.

The Partner Sales Enablement Specialist at FreedomPay will accelerate partner adoption of new commerce technology products to drive revenue growth via channel sales. Responsibilities include managing partner relationships, leading co-marketing efforts, developing lead-gen campaigns, collaborating with various teams, and creating marketing resources for partners.

The Customer Success Manager is responsible for assessing client needs, ensuring satisfaction through communication, managing client relationships throughout the lifecycle, and handling both support and development requests. The role also involves maintaining product knowledge, implementing client sites, and collaborating with internal teams.

The network engineer is responsible for day to day operations and maintenance of the business's network infrastructure, ensuring stable and reliable network services, troubleshooting network issues, implementing configuration changes, and supporting security policy enforcement.

The role involves assessing client needs, ensuring client satisfaction through communication, managing client expectations, and handling multiple clients/projects. The individual will maintain product knowledge and assist in implementing new client sites while providing technical support.