Technical Training Specialist

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

Main Job Responsibilities (including but not limited to)

• Partner with management to execute on internal training programs

• Manage company wide training programs and enterprise LXP/LMS

• Create content for FreedomPay specific trainings, onboarding plans , and other training programs as needed

• Deliver and maintain training programs both virtually and in person

• Run New Employee orientation and quarterly onsite onboarding trainings

• Manage new hire onboarding experience and feedback

• Other tasks as assigned

Location

• This role is located in Philadelphia but will offer a flexible, hybrid environment.

Required Skills and Experience

• Bachelor’s degree in Human Resources, Education, Business, or related field
• 5 - 10 years of experience in a training or learning development
• 3+ year(s) of experience of training in a technology company
• Experience with Cornerstone or similar LMS
• Experience with learning content creation software such as Articulate or similar
• Ability to present on unfamiliar content
• Ability to understand and articulate our business model and strategy
• Strong research skills
• Experience delivering training in person and virtually
• High level of attention to detail
• Excellent communication skills (verbal and written), time management skills, and problem-solving skills
• Ability to take a proactive approach to tasks and aptitude to be confident and assertive
• Excellent multi-tasking skills, in a fast-paced environment
• Experience in SaaS, PasS, or other technical industries
• Proficient in Microsoft Office and other computer programs as needed

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.