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The Senior Implementation Consultant ensures optimal onboarding and value for Sprinklr customers by effectively deploying Sprinklr software tailored to client use-cases and industry standards. Responsibilities include product configuration, health checks, client training, and providing consultancy throughout project implementation while maintaining high-quality standards and operational excellence.
The Project Manager will oversee CCaaS implementation, manage stakeholder engagement, ensure project scope adherence, and deliver value across all project interactions while maintaining accurate reporting and risk management. This includes developing project plans, managing cross-functional teams, and providing expert guidance in the CCaaS industry.
The Lead Content Editor at Sprinklr is responsible for developing content strategies that align with business objectives and SEO goals. This role involves overseeing content editing, managing outsourced content, optimizing content for organic growth, and collaborating with various teams to enhance brand messaging while using data to refine content strategies.
As a Technical Support Engineer, you will respond to customer inquiries and reported bugs, troubleshoot technical issues, and ensure quality resolutions. You'll collaborate with cross-functional teams, develop knowledge about specific products, maintain documentation, and analyze support processes to improve customer experience.
As an Enterprise Sales Development Representative at Sprinklr, you will prospect, qualify, and generate opportunities to support business growth in North and South America. You will work closely with Account Executive teams to create interest for enterprise-level companies. The role offers a valuable opportunity to kick start a career in software sales or customer-facing roles.
As a Large Enterprise Account Executive at Sprinklr, you will identify and close significant software deals, particularly with major banks in Singapore and SEA. Responsibilities include networking to generate leads, building client relationships, and continuously enhancing industry knowledge to maintain a competitive edge in sales.
This role involves driving demand through growth marketing aimed at existing customers, enhancing customer relationships, and creating strategies to increase net expansion through targeted marketing initiatives. Responsibilities include collaborating with cross-functional teams to develop growth strategies, managing customer communications, and launching marketing campaigns to foster opportunity creation.
Lead Solutions Consultant at Sprinklr, partnering with Sales team in Switzerland to create compelling solutions for customers. Requires strong communication skills, technical expertise, and experience in Pre-Sales at a SaaS company. Fluent in German, French, and English.
As a Lead Solutions Consultant, you will collaborate with the Sales team, conducting in-depth customer discovery, creating compelling presentations, and demonstrating Sprinklr's platform. Your role involves educating customers, assisting in RFX responses, maintaining product certifications, and leveraging your expertise in CCaaS and marketing solutions.
The Large Enterprise Account Executive at Sprinklr will manage key accounts, focusing on generating significant revenue through relationship-building, identifying new sales leads, and closing deals with influential decision-makers. Responsibilities include active networking, pursuing business opportunities, and continuously enhancing sales knowledge.
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