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Customer Support Engineers analyze and resolve technical issues for customers using Entrust's Onfido product suite. They prioritize requests, strategize solutions, and collaborate with various teams to identify trends and improve the product based on customer feedback. Their goal is to enhance customer satisfaction through effective communication and problem-solving.
The Customer Support Engineer will focus on delivering exceptional customer service by troubleshooting technical issues, working directly with engineering and product teams, and utilizing programming and scripting knowledge. This role requires deep knowledge of various technologies and a commitment to customer satisfaction, aiming to improve processes within a global support team.
The Senior Revenue Operations Analyst will support the commercial functions by assisting in annual planning, forecasting, and reporting processes while ensuring data integrity in the CRM system. The role involves leading projects, conducting performance analysis, facilitating initiatives, and creating presentations to communicate findings effectively to management.
The Technical Sales Consultant will partner with sales executives to provide technical consultancy on color technology. Responsibilities include demonstrating solutions, gathering customer requirements, collaborating on proposals, and contributing to customer training materials. This role emphasizes a blend of technical expertise and sales skills, requiring strong communication and multi-tasking abilities in a fast-paced environment.
The Sr. Test Engineer will develop and maintain testing tools, validate new products, generate tests based on market requirements, execute tests, capture data, and assist in isolating development issues while managing test environments and tools.
The Compliance Manager will enhance and oversee Entrust’s compliance program, focusing on governance, anti-corruption processes, training, and reporting. Responsibilities include managing records and policy programs, conducting internal audits, and delivering compliance training. The role demands organization and adaptability in a dynamic environment.
The Gainsight Administrator will be responsible for configuring, deploying, and administering the Gainsight platform to optimize customer success. They will collaborate with cross-functional teams to gather business requirements, develop processes, and manage the platform for driving success within the organization.
As an Inside Sales Representative, you will serve as the first contact for potential customers, managing the sales process for smaller clients by assessing leads, offering guidance, and preparing quotations. You will work closely with Sales Executives and Product Specialists to ensure successful collaborations, leveraging your enthusiasm for digitization and security to close deals and contribute to the growth of Signhost.
The Senior Accountant will manage annual audits, prepare financial statements, coordinate with auditors, oversee intercompany transactions, and ensure compliance with financial regulations while aiming to improve processes and mentor junior accountants.
The Full-Stack Software Engineer will work on developing AI-powered digital identity solutions, collaborating across functions to deliver scalable and reliable systems while ensuring privacy and security standards. Responsibilities include working on backend and frontend developments, maintaining high-quality standards, and contributing to continuous improvement and collaboration within the team.
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