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Provide customer support and technical assistance to Corporate RDT&E Network users. Assign and track trouble calls, maintain IP addresses, and develop SOPs for User Assistance activity. Requires DOD Secret Security Clearance, Active CompTIA Security+CE, and 1 year of similar experience.

As an NMCI Support Analyst, you will manage service requests, inventory, and support on-site operations for NMCI services. Your role includes responding to service requests, executing Move-Add-Change requests, and assisting with hardware inventory and cellular service requests. You will act as a liaison for customers and ensure timely communication of updates regarding NMCI services.

As a Computer Support Analyst, you will provide support for computer and network systems, particularly in a Tier 1 & 2 capacity. Your responsibilities will include account management, troubleshooting connectivity issues, and assisting with applications for a DOD network. This role involves responding to user inquiries through various channels and requires a DOD Secret Security Clearance.