Computer Support Analyst

Posted 20 Days Ago
Be an Early Applicant
San Diego, CA
Hybrid
3-5 Years Experience
Information Technology
The Role
As a Computer Support Analyst, you will provide support for computer and network systems, particularly in a Tier 1 & 2 capacity. Your responsibilities will include account management, troubleshooting connectivity issues, and assisting with applications for a DOD network. This role involves responding to user inquiries through various channels and requires a DOD Secret Security Clearance.
Summary Generated by Built In

Computer Support Analyst

Naval Information Warfare Center (NIWC) 

San Diego, CA (Point Loma) 92152

60K - 63K (Depending on experience)- Full-Time with Benefits

Start Date: ASAP 

Monday - Thursday 9 hour shift 6AM - 4:30PM and every other Friday 6AM - 3:30PM

 

You will support computer/network systems/applications for a Research Development Test & Evaluation (RDT&E) network Tier 1 & 2 involving account management, connectivity troubleshooting and application support for an enterprise-level DOD network. Your work will involve responding to end-user inquiries via phone, a ticketing system, email, and chat. You will initially work remote and then on-site depending on pandemic safety guidelines.

 

NIWC Pacific employs a highly educated workforce of more than 4,700 scientists, researchers, engineers and technical specialists.

 

REQUIRED

 

• DOD Secret Security Clearance - If you had a clearance within the past 24 months, we may be able to reactivate it.

• CompTIA Security + CE 

• 1-2 years' experience in an enterprise-level service desk environment OR 3 years of experience in a small/medium service desk environment.

• Windows 10 experience

Top Skills

Windows
The Company
Keller, TX
159 Employees
On-site Workplace
Year Founded: 1997

What We Do

Strategic Data Systems (SDS) has been providing Information Technology (IT) services and solutions since 1997. Today, we provide IT, cyber security, and engineering support to various U.S. Department of Defense organizations as well as other Federal agencies and commercial companies. We focus on our customers and have earned a reputation for exceptional service and responsiveness. SDS also has a patented product called ViewPoint™ - an innovative technology for instantly locating people and assets indoors.

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