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The Customer Success Manager at Recorded Future will be responsible for managing a portfolio of corporate and enterprise clients, ensuring they receive maximum value from security solutions. The role includes executing client engagement strategies, assessing account risks, collaborating with internal teams, and capturing customer feedback.

As a Senior Customer Success Manager, you will manage a diverse portfolio of corporate clients, ensuring they gain maximum value from our innovative security solutions. You'll execute client engagement strategies, facilitate interventions for account risks, collaborate with cross-functional teams, and analyze customer feedback to enhance their experience with Recorded Future.

The AI Lead Software Engineer at Recorded Future will develop innovative software solutions within the Analytics Team, focusing on data analytics, scalability, and quality. Responsibilities include working on complex technical issues, collaborating with product teams, supporting DevOps and MLOps activities, and improving data service performance, all while leveraging their extensive programming experience and leading project technical directions.