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Seeking a Director of Operations - Marketplaces to lead operations for ID.me Marketplaces focusing on ads, merchandised recommendations, and catalog maintenance. Responsibilities include throughput, efficiency, quality assurance, hiring, problem diagnosis, KPI development, and program planning. Ideal candidate has 10+ years of experience in operations for products with millions of users and 3+ years of people management experience.

Seeking a Threat Intelligence Analyst to analyze and respond to threat intelligence and fraud threats, track advanced threats targeting the company, and collaborate with various teams to inform security and product decisions.

ID.me is seeking a Sr. Program Manager to lead the Voice of Member program, drive CSAT and insights strategy, and provide valuable insights into member pain points. The role involves partnering cross-functionally and reporting to the Sr. Manager of Member Experience in Tysons, VA.

Seeking a Staff Product Manager to drive the strategy, development, and execution of product initiatives that accelerate the adoption and expansion of identity verification solutions. Responsibilities include defining product vision, analyzing market trends, collaborating with cross-functional teams, tracking key performance metrics, and fostering a data-driven culture.

Fraud Operations Analyst responsible for maintaining fraud-related Confluence pages, serving as a Subject Matter Expert for various fraud teams, partnering with training and QA teams, and collaborating cross-functionally with Product, Engineering, and Member Support teams to influence fraud and product decisions.

Seeking a Software Development Engineer IV - Wallet Authentication to shape the digital account experience for over 100 million members by building and maintaining highly scalable web applications and services. Responsibilities include collaborating with team members, product managers, and stakeholders to solve problems, ensuring compliance with regulatory standards, and mentoring junior team members.

The Senior Employee Relations Business Partner at ID.me will provide employee relations and HR support to contact center employees in Tysons Corner, Virginia. Responsibilities include conducting workplace investigations, managing underperformance, policy development, and maintaining a fair work environment. The role combines expertise in employee relations with HR program management experience.