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As a Gaming Customer Support representative, you will engage with customers through voice, chat, and tickets, addressing inquiries related to their accounts and product orders. Clear communication and adherence to client guidelines are essential to provide exceptional service and resolve issues effectively.
The Employee Relations Specialist will provide HR support, manage employee engagement, lead performance management, and ensure compliance with Jamaican labor laws. Responsibilities include coaching managers, handling HR matters, and developing strategic initiatives to strengthen the organizational culture in Jamaica.
ModSquad is seeking Mod Contractors for customer support roles where you will assist customers, solve their concerns, and help them optimize the use of client products. The position offers flexible schedules and requires customer service experience, a minimum typing speed of 30 WPM, and a quiet workspace.
As a Customer Support Mod, you will assist customers via live calls, providing support and solutions while working from home. You will need to have a positive attitude, basic technical support skills (a plus), and familiarity with online services. The role requires 30 hours per week commitment, with an emphasis on quality engagement with clients' customers.
As a Mod Contractor, you will moderate forums, manage online communities, and engage with customers via social media. You will have the freedom to select projects based on your interests and set your own schedule, working from any private and secure location.
As an Engagement Moderator at ModSquad, you will engage with customers, solve concerns, and guide them to optimize the use of client products. You will work on various client projects, bring positive energy, and be a reliable source of support. Flexibility in scheduling and 15 hours per week commitment is required.
As an Engagement Moderator, you will assist clients and customers by providing support, guiding them to solutions, and ensuring optimal use of products or services. You should have experience in moderation and be proactive with excellent communication skills. You'll work flexible hours, mainly from home, on various gigs for top-tier brands.
As a Customer Support representative, you will provide exceptional service to gamers through voice, chat, and ticket support using a CRM tool. You'll handle customer inquiries, resolve issues, and ensure a positive customer experience while adhering to client policies and guidelines.
ModSquad is seeking Mod Contractors for remote Tier 1 Customer Support. Responsibilities include assisting customers via phone and chat, troubleshooting issues, and guiding users through app navigation. Candidates must be tech-savvy, have reliable internet, and experience with ticketing systems.
As a Remote Customer Support representative, you will assist customers via inbound phone calls, live chats, and emails while addressing inquiries related to eBooks and textbooks. Proficiency in Zendesk and multitasking across multiple platforms is essential. A strong technical background with various devices and empathy towards customers is also required.
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