Engagement Moderation (4300)

Posted 5 Days Ago
Be an Early Applicant
38 Locations
Remote
Entry level
Other
The Role
As an Engagement Moderator at ModSquad, you will engage with customers, solve concerns, and guide them to optimize the use of client products. You will work on various client projects, bring positive energy, and be a reliable source of support. Flexibility in scheduling and 15 hours per week commitment is required.
Summary Generated by Built In

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Moderation!

Do you have an Engagement Moderation background?

Do you enjoy work-from-home and flexible schedules?

ModSquad is seeking Mod Contractors to join our network!


If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. 


Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon.


Project Hours (All Times Pacific):

24/7


Hourly Rate:

To be discussed in the interview phase


Commitment:

15 hours per week (4 hours on the weekend)

90 days (as needed)


Language:

English

What We Are Looking For:

  • Must be able to start orientation ASAP
  • Is proactive, has good communication skills, and has the ability to keep up with project(s) changes, and updates
  • Has previous discord moderation OR social media experience across various moderation platforms
  • Previous gaming project experience is a plus
  • Is a fast learner, with the ability to work independently
  • Is reliable & responsible - a must!

WorkSpace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Willingness to install MSQ security software and 2FA app on the phone

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate - Discussed during your first interview
  • Paid orientation

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!


Please note: A Chromebook is not sufficient for ModSquad projects.


ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.


***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process.


Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.

Top Skills

Discord
The Company
Brooklyn, NY
813 Employees
On-site Workplace
Year Founded: 2007

What We Do

ModSquad’s ModSourcing is outsourcing MODernized. Our movement is to lighten the load of digital engagement for global brands with smart processes, innovative tools and a customized, fun and flexible workforce.

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