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The Account Manager will focus on generating revenue from existing customers by managing a portfolio, identifying upsell opportunities, and consulting with clients on their processes. Responsibilities also include building relationships with key stakeholders and overseeing the onboarding process.

We are looking for a Customer Experience Advocate to join our expanding team. Responsibilities include engaging with customers across various channels, empowering customers to connect their goals with the solution, collaborating with internal teams, providing support and demos, creating documentation, and advising customers on new features.

As a Customer Experience Advocate at monday.com, you'll focus on resolution-driven interactions, utilizing innovative solutions to address customer issues through various communication channels. You'll collaborate across teams and advocate for product improvements based on customer feedback. This role emphasizes problem-solving, adaptability, and proactive customer engagement.