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In this role, you will manage the customer lifecycle for B2B organizational buyers at Udemy. You will develop and implement strategies to enhance product adoption and learner engagement by leading a team of marketers and collaborating with cross-functional leaders. The position requires a strong analytical approach to define success metrics and optimize marketing programs.

The Strategy & Business Operations Manager at Udemy will drive strategic initiatives, improve business operations, and work cross-functionally to support growth and long-term goals. This role involves conducting analysis and collaborating with leaders to create actionable strategies based on business performance and market trends.

As a Mid Market Account Executive at Udemy, you will manage the full sales cycle, develop sales strategies, and build client pipelines while collaborating with customer success to ensure ongoing renewals and upselling opportunities. You will focus on companies in India with 1,000 to 5,000 employees, primarily targeting HR and L&D leaders to drive sales of Udemy's learning platform.

As the Head of Customer Success for India, you'll lead a high-performing team, implementing and driving the customer success strategy to achieve retention and expansion targets while building relationships with customers and internal stakeholders to ensure exceptional service and business outcomes.

The Partnership Manager will develop relationships with strategic partners to drive sales revenue and sustainable growth in Japan. Responsibilities include managing partnerships, addressing partner needs, creating sales/marketing materials, providing onsite support, utilizing data-driven insights for decision making, and staying informed about market trends.

As a GRC Analyst, you will assist the GRC team in achieving compliance with third-party certifications, manage documentation, coordinate audits, collaborate across teams, interact with customers on compliance inquiries, evaluate GRC processes, and monitor compliance with regulatory changes.

The Manager of Security Operations will lead a global team of SecOps engineers, ensuring efficient incident management and 24x7x365 coverage. Responsibilities include optimizing operations for a cloud-native AWS environment, cross-functional collaboration, tooling implementation, process improvement, and reporting on team performance.