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The Global Scale Specialist will focus on customer adoption and success, ensuring implementation, enabling customer engagement, managing escalations, and driving renewals through strategic relationship building and reporting on customer health.

The role involves working with the Cloud and Enterprise Agents team to develop and ensure the reliability of the Enterprise Agent. Responsibilities include driving software certification, managing code changes, and enhancing network lab services. Candidates should have experience in designing scalable systems and familiarity with Unix/Linux and cloud technologies.

The Adoption Engineer will build trusted advisor relationships with customers, drive adoption through best practices, collaborate on account strategies, and communicate customer feedback to internal teams. This role requires proactive engagement to ensure successful customer utilization of ThousandEyes technology throughout the customer lifecycle.

As a Senior Systems Engineer on the Cloud and Enterprise Agents team at Cisco ThousandEyes, you will develop and improve the Enterprise Agent, focusing on real-time network monitoring. Responsibilities include managing agent code changes, handling containers, and enhancing network lab services. The role combines software and operations engineering to ensure reliability and performance of cloud systems.

As a Senior Frontend Engineer, you will develop advanced user interfaces for SaaS applications, driving initiatives in the Traffic Insights team. Your role includes collaborating with product and design teams, ensuring the frontend aligns with overall company goals and enhances the digital experience of ThousandEyes' customers.

As a Lead Software Engineer, you'll build a scalable real-time data processing platform focusing on anomaly detection and AI integration. Your role involves leading teams, innovating solutions, and developing algorithms to help customers manage critical systems effectively.

As a research manager at Cisco ThousandEyes, you will lead a team responsible for creating insights into internet performance. Your role includes managing research projects, designing algorithms, collaborating with product and engineering teams, and shaping product strategy based on extensive internet data.