Software Engineering Intern, Subscription Management Platform

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

What We Do

We maintain the main subscription platform used to track, measure and calculate customer's utilization and notify customers of relevant changes. We build reliable and scalable systems that collect and calculate every customer's utilization of the ThousandEyes platform. We enable monetization of new products and offerings. We provide the required data to the billing department for customer invoicing. We provide the customers with clear insights into their near real-time usage data to help them make the best of our platform. We maintain systems that enable Sales Organization by connecting multiple 3rd party solutions and subscription management tools

Intern Program Overview

ThousandEyes interns and co-ops join the team for 12 and 16 week programs, respectively, and are placed directly onto subteams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a new service. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team. ThousandEyes engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program. Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into ThousandEyes Life.

Qualifications

• You are pursuing a technical masters degree or have equivalent experience with a strong foundation in the fundamentals of computer science -OR- pursuing a software/coding boot camp (or educational training program) and/or technical associates degree with a strong foundation in the fundamentals of computer science.
• You strive to solve complex problems in microservices architecture
• You are familiar with programming languages like Java or Kotlin
• You are familiar with front-end frameworks such as React, Angular, or Vue
• You have worked with relational databases or time-series databases like Druid
• You would flourish within a small engineering team and are excited to tackle open-ended problems
• Authorized to work in the U.S. without requiring sponsorship now or in the future
• ***The candidate must already be living in the San Francisco, CA area. 

Preferred Qualifications

• Experience working with JavaScript or Typescript
• Experience with Vue.js, AngularJS or ReactJS (we’re currently using Vue)
• Building large-scale real-time streaming pipelines using Kafka, Druid, or Spark
• Knowledge and use of Docker, Kubernetes, and cloud technologies (AWS, GCP)

This is a paid summer internship opportunity and successful interns will be considered for full time jobs upon graduation. This role will be based in San Francisco, CA,. 

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference, powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.