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As a Customer Renewals Manager, you will manage renewals for SMB customers, ensuring contract execution, mitigating risks, and supporting customer satisfaction. You will also oversee processes related to renewals in collaboration with Customer Support and advocate for process improvements to enhance operational efficiency.

As a Customer Renewals Manager, you will manage the renewal process for SMB customers, focusing on renewals, upsells, and customer satisfaction while collaborating with Customer Support and Sales Ops to enhance operational efficiency.

The Account Director will manage relationships with financial services clients, analyze public financial statements, create reports, and lead renewal discussions while collaborating with the finance head to grow partnerships.