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The Director, Renewals Management oversees the renewal process of company contracts, driving customer retention and revenue growth. The role involves managing a team of renewal specialists, optimizing processes, and collaborating with cross-functional teams to improve customer experience.

The Senior Manager, Professional Services Operations will lead operational excellence and scalability in service delivery, optimize processes, and enhance customer engagement. Responsibilities include resource management, financial planning, and driving cross-functional operational initiatives for enhanced productivity and customer satisfaction.

The Senior Specialist, Culture Strategy & Programs leads projects in Culture, Diversity, Equity, and Inclusion (DEI), Learning and Talent Development. Responsibilities include planning, execution, communication, stakeholder coordination, risk management, and performance evaluation to align with strategic company goals.

The Director, Sr. Leadership & Talent Management at Klaviyo will shape the talent management ecosystem, integrating AI strategies to enhance employee experience, design talent management processes, and cultivate leadership. Responsibilities include talent reviews, leadership development for Directors, succession planning, implementing capability frameworks, developing skills strategies, and aligning talent management with organizational goals.

As the Lead, Performance Design & Program Specialist at Klaviyo, you will partner with stakeholders to design a fair performance process, implement enterprise-wide review programs, and leverage innovative performance solutions. You'll also collaborate with various teams, develop communication strategies, analyze performance data, and evaluate program effectiveness.

The Senior Analyst, People Analytics at Klaviyo is responsible for designing metrics, dashboards, and reporting tools to provide insights into HR data trends. This role includes data analysis, improving data architecture, and enhancing people analytics products while collaborating with cross-functional teams to support strategic talent decisions.

The Partner Marketing Senior Lead will oversee a global team to drive partner acquisition and ecosystem activation. Responsibilities include creating communication strategies, enhancing partner engagement, and executing demand generation initiatives, while collaborating with various internal teams and technology partners to promote Klaviyo's platform.