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In this role, you will provide support to members by communicating via phone, email, and chat. Your primary tasks will include onboarding new accounts, answering inquiries, and offering guidance throughout their financial journey, all while exhibiting empathy and care.

As part of the Member Services team, you'll assist members with digital personal finance solutions by handling inquiries, providing empathetic support, and ensuring a positive experience throughout their journey. Responsibilities include communication via phone, email, and chat, as well as collaborating with the team to share knowledge.

As an Enrollment Advisor, you will guide clients through financial solutions, communicate via phone to assist with loans and debt management, and utilize lead management tools while meeting compliance and performance metrics.

As a Senior Corporate Tax Manager, you will lead the tax function, ensuring compliance with federal and state tax regulations, and collaborate with external providers on tax filings. You will guide tax strategies, manage tax audits, analyze tax implications of business decisions, and monitor legislation changes to support the organization's financial health.

The Operations Support Agent reviews and processes documents for clients, ensuring accurate uploads to accounts. Responsibilities include data entry, updating client information, delivering quality work in a fast-paced environment, and collaborating with various departments.

As a Loan Advisor, you will assist existing clients in getting approved for loans to accelerate their debt resolution program. You'll handle high-volume outbound calls, consult on loan benefits, and manage leads using Salesforce.

The Information Security Specialist II will implement security solutions, analyze network vulnerabilities, and handle cyber incidents. They will fine-tune monitoring systems, stay informed about threats, and work with other programmers to integrate security standards. Participation in tool evaluations and continuous improvement in detection and response capabilities is also key.