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The Digital Support Specialist at Nymbus provides support for clients by monitoring applications and managing customer inquiries through various channels. This role involves solving issues, performing account maintenance, and ensuring compliance with Service Level Agreements, all while delivering excellent customer service in a remote contact center environment.
The Project Manager at Nymbus is responsible for overseeing multiple projects, working closely with clients and teams to manage scope, budget, and timelines. Essential skills include project management methodologies, active listening, and negotiation. This role requires creating project charters, managing deliverables, and ensuring project goals align with organizational strategies.
The Operational Readiness Specialist will develop and manage the knowledge management strategy, ensuring documentation is accurate and accessible. Key duties include administering the CCaaS platform, supporting new client implementations, and delivering training. The role focuses on enhancing processes, content creation, and collaboration across teams to improve operational efficiency.
The Enterprise Sales Executive will drive the sale of Nymbus services to banks and credit unions, identifying opportunities for digital transformation and modernization. The role involves developing sales territories, building relationships with key decision-makers, and preparing sales reports to meet sales objectives.
Provide operational support for staff by troubleshooting and resolving IT-related issues. Monitor enterprise systems, document support requests, assist with installations, and manage user accounts while collaborating with IT team members. The role requires excellent communication and customer service skills, along with strong technical knowledge.
The Technical Lead Engineer will oversee the development of complex enterprise applications, ensuring high standards of security and scalability. Responsibilities include managing software architecture, collaborating with teams, mentoring engineers, and driving technical excellence within an Agile framework.
The role involves implementing and supporting Credit and Debit Card programs, managing client training, documentation, and GoLive activities. The analyst will configure card functionality, support clients before and after implementation, diagnose issues, and create process documentation while ensuring data integrity during conversions.
As a Technical Lead Engineer, you will oversee and guide the architecture and execution of enterprise applications, ensuring high standards of security, scalability, and quality. Responsibilities include mentoring developers, managing architectural decisions, and fostering collaboration within agile teams. You will also take part in development while leading the technical direction of projects.
Full Stack Developers will develop both front and backend of enterprise applications, create software architecture designs, identify risks, and deliver high quality code collaboratively. The role involves root cause analysis of critical issues and working in agile squads.
The Sr. Python Developer at Nymbus will be responsible for managing and modernizing database systems, evaluating migration tools, and optimizing SQL queries. The role requires strong proficiency in Python and Jython, as well as familiarity with CI/CD principles and source control management tools.
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