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The Support Account Manager is responsible for ensuring customer satisfaction through effective program and project management, incident and problem management. They will serve as a trusted advisor to clients, addressing critical incidents, promoting their products, and collaborating with cross-functional teams to drive resolution of issues and account stabilization.
The Project Manager at HighRadius is responsible for managing consulting projects for Fortune 1000 clients, creating and executing project plans, and ensuring timely delivery with high quality. The role involves maintaining strong client relationships and collaborating with internal teams. The PM will also recommend process improvements and ensure project documentation is of high quality.
The Project Manager is responsible for delivering consulting projects to Fortune 1000 clients, overseeing engagement, planning, execution, and ensuring quality delivery. The role involves managing a portfolio of projects and maintaining strong relationships with various teams while adhering to budget and schedule constraints.
Lead the Digital Transformation Principals team, mentor team members, define and execute sales strategies, and assess customer challenges to align fintech solutions. Collaborate with stakeholders to design client-specific digital transformation strategies, oversee product configuration, drive lead generation, and guide overall growth strategy for the team.
The Associate Consultant will manage consulting projects for Fortune 1000 clients, implementing HighRadius Receivables Cloud applications. Responsibilities include project execution through various lifecycle phases, collaborating with internal teams, and serving as the client expert to address their business needs.
The Solution Principal will drive high-priority pipeline opportunities, collaborate with marketing, develop comprehensive opportunity plans, take ownership of sales targets, understand customer business needs, and interface with cross-functional teams to ensure customer satisfaction. The role requires effective communication and consultative selling skills to influence deal movement and support long-term customer relationships.
The Senior Incident Commander will lead major incident responses, collaborate with various teams, manage communication during critical events, oversee incident resolutions, and ensure adherence to service level requirements. They will also provide reporting on incident management performance and train team members on processes.
The Java Architect will lead the design, development, and optimization of software solutions, ensuring high-quality code and security practices. Responsibilities include architecting secure systems, performing security audits, mentoring the team, and collaborating with cross-functional teams to provide technical leadership. The role requires a solid understanding of Java and cloud technologies, alongside experience in agile development methodologies.
The Support Account Manager is responsible for ensuring customer satisfaction by managing incidents and escalations, providing program and project management, and collaborating with cross-functional teams. This role involves technical challenge resolution, account stabilization, and proactive communication with customers to meet their business needs.
The Finance Analyst will support the accurate and timely completion of billing activities and maintain billing records. Responsibilities include processing and distributing invoices according to established policies while ensuring compliance with regulations and internal controls. The role requires collaboration with the billing team and excellent communication skills to facilitate exceptional customer service.
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