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The Client Onboarding & Activation Analyst ensures a smooth onboarding experience for business clients by reviewing documentation, validating ownership structures, and adhering to compliance regulations such as KYB and AML. Responsibilities include collaborating with internal teams, addressing discrepancies, and optimizing verification processes using digital tools.

As a Telesales Executive, you will be responsible for generating leads through cold calling, managing direct leads, and providing product information to potential clients. You will maintain client information in the database, ensure customer satisfaction, and build long-term relationships while promoting the company's services.

The Voice of Customer Specialist will gather and analyze customer feedback to derive insights and influence business decisions, improve customer experience, and enhance the Voice of Customer Program. Duties include designing feedback channels, collaborating with teams, creating reports, and building relationships with stakeholders.

The Order Management Operations Coordinator at Viva.com will provide exceptional customer service for order-related inquiries, manage merchant subscriptions, resolve sales-related issues, create orders for resellers, and handle daily invoicing while ensuring a positive ordering experience.

The Risk Management Specialist will oversee and manage risk areas, ensuring organizational stability and strategic objectives. Responsibilities include identifying risks, developing policies, conducting risk assessments, and preparing compliance reports for management.

As a Field Sales Executive at viva.com, you will engage in face-to-face sales, manage client relationships, and effectively present financial products. Your role includes utilizing CRM systems, closing sales, and ensuring customer satisfaction while working within an international team to achieve targets.

As a Technical Support Specialist, you'll provide exceptional customer service by resolving technical issues, acting as a second-level support contact, and managing POS related challenges to ensure seamless integration. You'll build trust with customers through effective communication and problem-solving, while achieving predefined targets to deliver exemplary support.