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Monitor and analyze alerts for system performance and fraud prevention, escalate risks, collaborate with teams, and document activities for 24/7 operations.

Promote services to clients, assist in activation, monitor performance, provide support, ensure merchant registration, and escalate issues as needed.

The Field Sales Executive will sell SaaS-based merchant payment solutions to retail and hospitality sectors. Responsibilities include self-generating sales, developing growth strategies, and managing the complete sales process from lead sourcing to customer onboarding. The role requires building long-term client relationships and achieving sales targets.

Systems Engineers at Viva.com are responsible for the design, implementation, maintenance, and administration of IT infrastructure in both on-premises and cloud environments. They will work collaboratively with various teams to research innovative solutions and ensure operations adhere to secure practices and DevOps methodologies.

As a Senior iOS Engineer at Viva.com, you'll design, build, test, and maintain efficient mobile applications. You'll collaborate with team members, mentor junior developers, and explore innovative technologies to enhance app performance and security.

As an Account Manager, you’ll manage a customer portfolio, build relationships, upsell services, handle contract negotiations, coordinate with internal teams, and maintain customer satisfaction while contributing to strategic account planning.

As a Technical Support Specialist, you'll provide exceptional customer service by resolving technical issues, acting as a second-level support contact, and managing POS related challenges to ensure seamless integration. You'll build trust with customers through effective communication and problem-solving, while achieving predefined targets to deliver exemplary support.