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The Account Follow-up Rep is responsible for managing patient account balances, optimizing insurance reimbursements, resolving claims denials, and assisting patients with their financial responsibilities. They interact with patients and insurance providers to ensure timely and accurate follow-up, leveraging financial assistance programs when necessary.

The Ultrasound Technologist collaborates with healthcare professionals to conduct ultrasound diagnostic procedures, manage patient records and imaging details, and assist in interventional procedures. Responsibilities include patient preparation, image acquisition, and ensuring a sterile environment during procedures while tracking exam completions effectively.

The Office Assistant at City of Hope is responsible for administrative support in the Outpatient Care Center, handling patient registration, addressing insurance concerns, and maintaining patient financial records. They track authorizations needed throughout a patient's care and coordinate with care managers and payer representatives.