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The Senior Support Engineer will provide solution and product support for SaaS customers on Workforce Management, maintain customer relationships, resolve issues, and offer best practice advice. The role involves technical support, documentation, automation ideas, and collaboration with solution experts for complex issues, requiring substantial experience in retail workforce management and SaaS environments.

The Senior Software Engineer will architect and develop scalable backend services using Python and Go, leverage Azure for cloud solutions, and mentor junior engineers. Responsibilities include optimizing performance, ensuring software best practices, and collaborating with cross-functional teams for seamless feature delivery.

The Talent Management Program Manager will drive innovative strategies to enhance performance management processes, manage talent reviews, and support employee development through data-driven insights. Responsibilities include leading annual reviews, change management initiatives, training, and utilizing analytics for improved talent strategies.