Top Tech Jobs & Startup Jobs

The HR PMO and Analytics role involves assisting the CHRO in leading people program projects, coordinating program activities, preparing reports, managing documentation, engaging stakeholders, and tracking risks and issues. The position requires collaboration across teams to ensure project alignment with business goals and effective budget tracking.

The Process Improvement and Transformation Specialist will implement operational improvements and system enhancements within the PRUShield Claims Team. Responsibilities include reviewing system feedback, investigating issues, liaising with claims teams, managing ticket progress, preparing documentation for system updates, and supporting QA testing and training sessions.

The role involves conducting underwriting for new business in life insurance, managing cases, ensuring document validity and completeness, analyzing related documents for compliance, and monitoring service standards while liaising with Legal and Compliance teams.

The Senior Business Development Executive at Prudential is responsible for enhancing Takaful business, supervising agency performance, resolving issues, providing training, and driving recruitment efforts. The role involves organizing events, supporting branch staff for customer service improvement, and ensuring adherence to company and regulatory guidelines.

The Manager, HR Dashboards will enhance HR reporting capabilities by designing and implementing advanced PowerBI solutions. Responsibilities include developing user-friendly dashboards, collaborating with HR stakeholders, managing BI project lifecycles, and providing insights on HR data to support decision-making processes.

The Head of Customer Excellence and Solutions will lead the certification servicing and project delivery teams, optimizing processes and enhancing operational efficiency. Responsibilities include guiding customer solutions, managing compliance, driving improvements in customer experience, and staying informed on industry regulations. This role requires strong leadership and communication skills along with a focus on operational excellence.

The Executive, Contact Centre is responsible for providing high-quality telephone customer service to agents and policyholders, aiming to meet KPIs through effective communication and issue resolution. They support team leaders by identifying service gaps and improving processes while also maintaining up-to-date knowledge of products and services.