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The Associate Account Manager works closely with Account Managers and key operational areas to provide administrative and analytical support, manage inquiries, conduct research, and prepare reports for internal and external use. Responsibilities also include assisting in managing open Salesforce requests, escalating issues, and maintaining data integrity. Strong written and oral communication skills, problem-solving abilities, and organizational skills are essential for this role.
The Associate Account Manager supports Account Managers and is responsible for client retention. Duties include administrative support, managing inquiries, conducting research, preparing reports, and ensuring service delivery continuity. The role also involves data management and collaboration with clients and internal teams.
The Compliance Specialist I is responsible for managing vehicle registration renewals and replacements, providing customer support, processing vendor invoices, maintaining renewal queues, investigating issues, and managing state regulation content. The role requires attention to detail and the ability to handle high volumes of transactions efficiently.
The Account Manager is responsible for 100% client retention by managing day-to-day client activities, overseeing operational requests, facilitating communication, and improving processes for effective fleet management. The role requires building relationships internally and externally, ensuring client satisfaction, and handling customer issues until resolution.
The Telematics Specialist will manage customer support for Donlen's DriverPoint telematics system, analyze client data, develop strategies for telematics programs, conduct customer training, and maintain reporting databases. The role requires strong problem-solving skills and involves communicating with both customers and internal teams.
The Invoice Processor is responsible for managing the invoicing process, ensuring accurate and timely processing of invoices, maintaining financial records, and supporting financial operations. Key responsibilities include verifying invoices, coding them, entering data into accounting systems, reconciling discrepancies, resolving disputes, and assisting with audits.
The Field Supply Chain Specialist oversees third party supplier management within the automotive supply chain, ensuring the needs of logistics are met. Responsibilities include fleet management, vendor coordination, and process improvement. The role involves analyzing production throughput, managing reporting, and traveling to suppliers to address potential delays, while maintaining relationships with internal and external stakeholders.
The Research and Resolution Specialist I is mainly tasked with researching and resolving issues related to Armada Transportation and Storage invoices, collections, and financial reporting. The role involves collaborating with various internal teams to enhance service delivery, manage client and vendor relations, process invoices, and ensure timely payments. Additionally, the position focuses on improving these processes to mitigate risks and address potential issues proactively.
The Senior Payroll Specialist coordinates US & Canadian payroll processing, maintains payroll and time systems, reconciles input, prepares reports, interfaces with agencies, handles adjustments, coordinates with vendors, reconciles accounts, collaborates with finance and HR, prepares financial analysis, ensures compliance, and resolves technical issues.
Support the Toll Management product by monitoring vehicle enrollment, handling violation disputes, and resolving customer service issues.
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