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The Ice Cream Customer Collaboration Specialist manages customer relationships by improving forecasting accuracy and service levels. They lead customer-specific projects, analyze order patterns, and ensure successful execution of promotional volumes. The role requires interaction with various internal and external stakeholders and necessitates travel to customer sites to strengthen collaboration.

The role involves utilizing data to drive procurement strategy, managing digital program projects, building partnerships across Unilever, and improving user experience through training and digital upskilling. It focuses on making data-driven decisions to enhance competitive buying and overall procurement performance.

The Customer Account Manager is responsible for building strong customer relationships, developing strategic business plans, managing promotional investments, ensuring effective in-store activations, and achieving key business goals. This role focuses on enhancing customer experience and driving profitability through commercial rigor and effective negotiation.