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Develop reusable tools and applications using a full Microsoft stack. Expertise in RESTful APIs, project management, deployment, troubleshooting, and staying up to date with latest technologies. Strong communication and problem-solving skills required.
The Manager of Customer Renewals will design and execute the customer renewal strategy, manage renewals forecasts, present progress to senior leadership, improve operations processes, and lead a high-performing team aiming to optimize customer retention and satisfaction.
Sales Engineers at SOTI focus on maximizing customer experiences with SOTI products by providing technical support, consultative selling, and collaborating with sales teams. They perform product demonstrations, educate clients on solutions, and assist in technical aspects, resolving product issues, and fostering long-term customer relationships.
As a DevOps Engineer at SOTI, you will work within cross-functional teams to ensure continuous operations of deployment and testing systems, drive continuous delivery vision, develop tools and scripts for automation, and manage cloud infrastructure. You will leverage your extensive DevOps experience and programming expertise to enhance productivity and streamline product delivery.
You will be responsible for designing and writing test cases, integrating testing plans within an Agile framework, and validating the quality of EMM solutions. The role includes creating automation scripts, conducting POCs for tool enhancement, and performing mobility testing across various platforms.
The Field and Channel Marketing Coordinator will contribute to the marketing team by executing strategies for lead qualification and sales pipeline creation. This role involves developing regional marketing activities, managing events, and collaborating on marketing programs, with opportunities for growth in technology sales.
The Technical Support Specialist will provide post-sales technical support for software products, assisting multiple customers with their challenges via phone and email. Responsibilities include troubleshooting, issue resolution, mentorship, and maintaining high customer satisfaction scores, all in a fast-paced and collaborative environment.
The Technical Support Specialist is responsible for providing post-sales technical support for software products, diagnosing application queries, and enhancing customer experience. This role requires collaboration with internal teams to resolve issues and utilize various devices to replicate customer environments for troubleshooting.
Provide post-sales technical support for software products, investigate and resolve customer issues, update customers on progress, deliver superior customer service, troubleshoot issues on various devices,
Responsible for developing futuristic enterprise products in the IoT/Mobility space, writing BDD/Automation scripts, reviewing code, and conducting POC to enhance quality. Participate in Agile rituals and collaborate with high-tech teams to solve business critical problems.
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