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Responsible for providing Managed Services by resolving technical incidents, managing complex infrastructure, ensuring SLA compliance, coaching junior members, and analyzing support calls. This role also includes implementing Disaster Recovery functions and optimizing work processes.

The Lead Inside Sales Client Manager focuses on managing and growing relationships with assigned clients, maximizing customer retention, and identifying new sales opportunities. This role utilizes sales tools and methodologies to enhance client satisfaction throughout the buying process and to generate demand for company offerings.

As a Learning & Development Specialist, you will design and oversee employee training programs, deliver leadership initiatives, conduct needs assessments, and facilitate training sessions to enhance workforce skills and knowledge.

The Director of Data & AI is responsible for leading consulting practices in data analytics and AI across the APAC region. This role includes ensuring profitability, driving growth, managing project delivery, mentoring junior data scientists, and cultivating strong client relationships to develop innovative solutions and enhance client satisfaction.

The Technical Specialist (MS, Network) at NTT DATA is responsible for providing managed services by proactively resolving technical incidents. This role involves maintaining high service levels, coaching team members, performing checks, investigating support calls, and optimizing work processes. The specialist also implements and manages projects within the technology domain and handles disaster recovery functions as required.

As a Managed Services Cross Technology Engineer (L2), you will provide second-line support for IT infrastructures, ensuring operational continuity. You'll proactively monitor incidents, resolve tickets, and communicate with various teams to identify and solve technical problems. The role encompasses managing escalations, executing changes, and contributing to process improvements through documentation and analysis.

The Specialist: MS Operations oversees managed services delivery, ensuring client satisfaction, contract compliance, and service quality across multiple sites. Responsibilities include contract management, project coordination, client communications, and performance monitoring while collaborating with technical teams to resolve issues.