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The Customer Advisor role focuses on resolving customer queries efficiently while achieving KPI targets. Responsibilities include managing complaints, providing a good customer experience, capturing data accurately, and mentoring junior team members for improved customer satisfaction.

The Pensions Implementation Manager will oversee the Configuration Teams to deliver pension administration solutions. Responsibilities include managing staff, ensuring project delivery meets budget and quality standards, developing team capabilities, and liaising with stakeholders to mitigate risks and deliver projects on time.

The Head of Social Value will drive the implementation of best practices in social, environmental, and economic value within client engagements. Responsibilities include measuring and reporting on social value progress, leading training, managing budgets, and promoting social value understanding across the organization. The role requires strong communication and project management skills to successfully engage stakeholders and build community partnerships.

The Senior Voice Operations Engineer manages telecom systems, ensuring optimal performance of voice and video communications. Responsibilities include troubleshooting technical issues, upgrading systems, collaborating with IT for integration, documenting processes, implementing security measures, and providing user training.

As a Candidate Support Coordinator, you will support candidates in their recruitment journey for the British Army, updating candidate notes, meeting performance targets, and engaging with internal and external stakeholders.

The Capacity Planning Analyst will support the Resource Planning Team by maintaining accurate resource models and business plans, conducting forecasting and data analysis, and providing planning direction to ensure service delivery meets contractual KPIs.

The Proposition Consultant will design and develop winning propositions and proposals for Citizen Experience and Digital Business Services, ensuring quality and performance that aligns with business strategies. Responsibilities include attending customer meetings, providing subject matter expertise, and leading innovation sessions to enhance service delivery and stimulate demand.