Customer Success Expert fluent in English, French, and Dutch for a 6-month contract at Cowboy, a micro-mobility company in Europe & US. Responsibilities include collaborating with internal departments, addressing complex issues, managing escalated tickets, providing valuable feedback, and serving as the customer's champion. Ideal candidate holds a Bachelor degree, has 0-3 years of customer-facing experience, excellent communication skills, and a solution-oriented mindset.

As a Mobile Sales Representative for Cowboy, you will facilitate test rides of electric bikes across major European cities, helping potential customers experience the product and aiming to inspire them to make a purchase.

The Customer Success Expert will focus on creating seamless customer experiences, addressing complex issues, managing escalated tickets, and collaborating with internal departments to enhance operational workflows. The role requires strong communication skills to advocate for customers and solve their problems effectively.