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The L2 Customer Success Officer at Envato provides high-quality customer support for users of Envato's Elements. Responsibilities include addressing inquiries, resolving issues, ensuring customer satisfaction, tracking tasks, and contributing to team productivity within a flexible work environment.
The Senior CRM & Lifecycle Marketing Specialist will develop and execute CRM strategies, enhance customer engagement, and drive retention while collaborating with internal stakeholders. The role involves analyzing campaign performance, utilizing customer data for segmentation, conducting A/B tests, and ensuring compliance with privacy laws.
As a Production Assistant, you will assist in pre-production tasks, support the video and photo production teams during shoots, and help with organizing art props and managing wardrobe. The role emphasizes learning and adaptability while working closely with professionals in a tech and creative environment.
As a Lead Engineer, you will provide technical guidance and leadership to the engineering team, focusing on the development of the content management platform. You will shape technical designs, advocate for emerging technologies, and ensure alignment between technical and business objectives, fostering collaboration among technical leaders.
As a Senior Project Coordinator, you'll manage complex cross-domain projects, ensuring coordination among various teams such as engineering, marketing, and customer service. Your responsibilities include planning and tracking project activities, maintaining documentation, providing delivery assurance, and facilitating communication between stakeholders to ensure successful project outcomes.
As a Test Practice Lead, you will develop and implement Envato's testing strategy across product engineering teams, enhance testing skills, modernize testing tools, and collaborate with various teams to ensure high-quality software delivery. You will focus on both functional and non-functional testing aspects while fostering a quality-driven culture.
The Senior Business Analyst will enhance Envato's customer account management by analyzing customer needs and regulatory obligations. They will transform complex requirements into actionable projects, collaborate with development teams, and ensure alignment with strategic goals to improve customer value and stakeholder satisfaction.
The Senior Business Analyst (Compliance) will oversee compliance project analysis, ensuring adherence to global regulations. Responsibilities include translating compliance requirements into actionable tasks, documentation, guiding projects through the Product Development Lifecycle, and communication of project statuses and risks to stakeholders.
As a Design Video Creator at Envato, you will create engaging in-house videos for a design audience, collaborating with the editorial team to script and produce a variety of video content. You'll utilize your expertise in design tools while presenting and teaching design concepts effectively.
As an Engineering III at Envato, you will build, deploy, and support software solutions, write high-quality tested code, and optimize processes within the Pricing and Payments team for their Elements product. The role includes conducting peer reviews, managing stakeholder expectations, and supporting production systems.
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