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The Customer Success Manager at Alan is responsible for ensuring health services deliver value to customers through onboarding, product education, and maximizing client satisfaction and loyalty. This role involves working with Key Account Managers and engaging customers to reduce churn and create brand ambassadors.
The Outsourcing Delivery Specialist will ensure the performance of external care teams meets Alan's high standards. Responsibilities include managing partnerships, optimizing outsourced activities, implementing quality processes, analyzing data for improvement, and contributing to the scaling of the Care Community while maintaining user experience.
As a Key Account Manager at Alan, you will manage a portfolio of strategic accounts, building strong relationships with key stakeholders. Your role includes onboarding new clients, analyzing consumption reports, executing customer engagement initiatives, and collaborating with product teams to meet customer needs while supporting new customer acquisition efforts.
As a Key Account Manager, you will manage strategic accounts, build customer relationships, identify client needs, ensure successful onboarding, engage customers, and collaborate with product teams. Your role includes cross-selling and upselling, renegotiating contracts, and supporting new customer acquisition efforts.
As a Senior Product Marketer, you'll drive the go-to-market strategy for business segments in Belgium by focusing on value propositions, conducting market intelligence, and gathering product feedback to influence the product roadmap.
The Sales Associate will assist the Enterprise Account Executive in generating new business by qualifying leads, mapping accounts, and setting meetings with C-level executives. This role is designed to provide a fast track to learning enterprise sales through hands-on experience with significant accounts.
The Customer Success Manager at Alan is responsible for ensuring that health services deliver value to customers through effective onboarding, product education, and fostering client relationships. The role involves maximizing service adoption, building customer satisfaction, and acting as a liaison between customers and product teams.
The inbound sales role at Alan involves supporting prospects in their buying process by reaching out and advising them on the most relevant insurance products. The objective is to close deals, increasing Alan's presence in Belgium's market for freelancers and small companies. Success in this role requires becoming an insurance product expert and developing effective sales and storytelling skills.
The Business Development Representative will generate new business by qualifying leads and scheduling meetings with decision-makers at high-growth companies. The role involves working closely with Account Executives, focusing on achieving company objectives by prioritizing prospects effectively.
As a Sales Associate, you will help generate leads and drive enterprise sales by engaging with high-level stakeholders in Belgium. Your role involves qualifying accounts and setting up quality meetings to facilitate customer acquisition and contribute to Alan's growth in the market.
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