The Customer Success Specialist will focus on retaining customers by providing excellent support, tracking key metrics, conducting onboarding, and ensuring customer satisfaction through regular check-ins and proactive engagement. They will collaborate with various teams to integrate customer feedback and improve the platform.

As a Marketing Manager at Jericho Security, you will lead high-impact events, execute multi-channel campaigns, create engaging content, use marketing automation tools, monitor campaign performance, stay updated on industry trends, and maintain a customer-centric focus to drive growth and conversions.