The Strategy Associate will leverage data for strategic decisions, improve processes for the renter experience, and collaborate with stakeholders to solve problems. Responsibilities include strategizing client needs, executing operational plans, developing new initiatives, analyzing data, managing lease operations, and fostering collaboration.

As a Customer Support Specialist Tier 1, you will provide assistance to customers through phone, email, and chat, addressing inquiries and troubleshooting issues related to the company's software. You will document interactions, analyze system performance, and contribute to knowledge databases while working towards performance metrics.

The Enterprise Consultant II will advise strategic clients on change management and ensure successful use of Funnel's software solutions. Responsibilities include managing professional services, collaborating with cross-functional teams, leading project execution, and building strong client relationships to drive customer satisfaction.