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The Client Relationship Manager will focus on building and maintaining client relationships, presenting IT solutions, and closing sales. This role involves cold calling, providing pre-sales support, and collaborating with manufacturers to design cost-effective IT solutions for clients in various industries.
As a NOC Engineer, you will monitor and ensure the stability, security, and performance of client networks, diagnosing issues, collaborating with teams for support, and contributing to documentation and incident responses.
The Developer will work on knowledge of ETL processes and support the development of server/client-side applications using REST APIs. The role involves processing internal requests and taking initiative in learning new systems, as well as potentially working with Genesys technologies.
The Level II Onsite Support Engineer will provide phone and remote support for workstation issues, troubleshoot a variety of system problems, and handle software installation and updates. Responsibilities include onsite client support and helpdesk functions, ensuring effective resolution of end-user issues.
The Application Support Engineer will maintain, configure, and support business applications including Office 365 and Zoom. Responsibilities include providing tier 1 and 2 support, troubleshooting, managing user accounts and permissions, evaluating new collaboration tools, and ensuring compliance with IT policies.
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