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Full Time Tier I/II Network Voice/Field Engineer with 3+ years of experience. Responsible for providing phone, remote, and onsite support, troubleshooting system problems, installing software/upgrades, and offering help desk support. Requires LAN knowledge, network design, Cisco equipment expertise, and proficiency in network protocols and troubleshooting. Company Overview: Lincoln Computer Services - IT solution provider since 1998 in NYC and Long Island, NY.
Provide Level I/II MAC and PC support, troubleshoot customer system problems, install software and upgrades, provide help desk support, and offer onsite and remote assistance to clients.
The Developer will work on knowledge of ETL processes and support the development of server/client-side applications using REST APIs. The role involves processing internal requests and taking initiative in learning new systems, as well as potentially working with Genesys technologies.
The Level 1 Field Support Tech provides on-site and remote support for Microsoft desktop PCs, troubleshoots and resolves client end-user issues, installs and upgrades software, and resolves hardware problems. Strong customer service and communication skills are essential.
The Sr. Linux Administrator/Ansible Consultant will manage Linux systems, develop automation scripts using Bash and KSH, and ensure optimal server performance. The role requires strong knowledge of DevOps practices and experience with AWS, Docker, Kubernetes, and configuration management tools like Ansible and Puppet. The consultant will be responsible for server maintenance, load balancing, and automation in a multi-server architecture environment.
The Level II Onsite Support Engineer will provide phone and remote support for workstation issues, troubleshoot a variety of system problems, and handle software installation and updates. Responsibilities include onsite client support and helpdesk functions, ensuring effective resolution of end-user issues.
The Application Support Engineer will maintain, configure, and support business applications including Office 365 and Zoom. Responsibilities include providing tier 1 and 2 support, troubleshooting, managing user accounts and permissions, evaluating new collaboration tools, and ensuring compliance with IT policies.
The Technical Writer will create and design technical documents, ensure clarity in instructions and visuals, and collaborate with engineers and graphic designers to enhance user understanding of products.
As an Entry-Level NOC Engineer, you will monitor network systems, respond to alerts and outages, communicate with ISPs, manage data backups, and assist in troubleshooting and incident reporting while maintaining documentation.
The Sales Operations Associate supports the sales team with administration and reporting, manages direct order processing, maintains customer support, assists with product promotions, resolves purchase orders or invoice issues, and collaborates with various departments to ensure accurate order processing.
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