Job Overview
Support Sales team in all aspects of administration and reporting. Provide support in a timely manner to field sales force and dealer organizations, particularly for product flow and sales reporting.
Responsibilities
- Administrate and manage all aspects of direct order processing. This includes but is not limited to creation of new customer accounts, obtaining and reviewing appropriate customer quotes, follow-up of orders in-house for timely delivery, assisting with A/R issues as required, and reporting. Provide timely customer support and answer incoming calls and emails from customers and sales representatives.
- Maintain sales orders
- Maintain support on product delivery and changes, pricing and customer service.
- Provide timely and effective pertinent product and sales assistance as required.
- Assist in administration of product promotions and special sales programs as required.
- Support sales representatives with product, paperwork, questions, delivery, problems.
- Discuss and assist in resolving issues of purchase orders or invoices to sales representatives and customers.
- Check all orders to verify pricing, discounts, and other order requirements prior to order entry.
- Field all customer inquiries regardless of channel (e.g., phone, email) and handle appropriately.
- Collaborate with multiple departments (credit, product management, procurement, warehousing, and sales) to ensure orders are processed accurately and within order and shipping guidelines.
Skills & Experience
- Minimum 2 + years’ administrative experience, preferably in sales and/or marketing environment preferred
- Demonstrated working knowledge of MS Office applications (Word, Excel, Outlook)
- Strong administrative skills
- Excellent verbal and written communication skills
- Strong time management and organizational skills
- Ability to analyze information and apply the best solution to complete the order and or resolve a problem.
- Ability to apply general rules to specific problems to produce answers that make sense.
- Ability to read and understand information and ideas presented in writing.
- Ability to work under pressure and accomplish objectives with strict deadlines.
- Ability to work independently in challenging situations (time constraints, etc.).
- Ability to develop constructive and cooperative working relationships with others in a team environment and maintain them over time.
Company Overview
Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
Benefits
Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
Top Skills
What We Do
Lincoln Computer Services is a professional and managed services provider with a commitment to deliver cutting-edge technology solutions to business enterprises in the New York metropolitan area. Our mission is to make your IT infrastructure an asset for your business by eliminating complexity and helping to maximize return on technology investment.
Founded in 1998 as a systems integration consulting firm, Lincoln has evolved into a recognized IT business consultancy with a wide-reaching solution focus. Our success has been largely attributed to our ability to constantly adapt to the changing business, fiscal and technology requirements of our customers and to respond quickly to the key forces which have shaped our industry. In an effort to meet the growing demands of our client base while simultaneously focusing on on-going cost reduction, we shifted our strategy to include best-of-breed technology partnerships; expanding our solution focus and vastly enhancing our traditional systems integration business.
Our sales and technical engineering staff design, source, configure, implement, and support innovative IT solutions. We enable businesses to utilize critical resources for business growth, while we keep your network up and running at optimal performance. Lincoln’s team of certified engineers is proficient in providing the highest level of support, including: Cloud Computing, Business Continuity, Disaster Recovery, Managed IT Services and Professional IT Services. The breadth and depth of our offering is what differentiates us in the marketplace
