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As a Workforce Management Specialist at Wolt, you will manage scheduling routines and develop standardized processes for agent time-off requests and absences. You'll analyze historical data to predict demand patterns and support the scheduling operations for optimal service levels.
As a Talent Acquisition Partner at Wolt, you'll focus on executing hiring strategies and collaborating with stakeholders to recruit for engineering roles within the product development team. You will be part of a passionate team, helping to grow the organization by sourcing and hiring engineering talent across multiple locations.
As a Support Associate at Wolt, you will support customers, couriers, and venues via live chat and phone, ensuring smooth delivery operations. You will work collaboratively with the support team and other departments to enhance the support function. Fluent Kazakh, Russian, and English are required for this role.
As a Support Associate at Wolt, you'll support customers, courier partners, and venues through live chat and phone while ensuring delivery operations run smoothly. You will also collaborate with the support team and other departments to enhance the support function.
As a Product Lead at Wolt, you will lead the Consumer Search team, focusing on enhancing the search experience for users. Your responsibilities include defining the roadmap, leading multiple projects, and collaborating with cross-functional teams to understand user needs and drive product initiatives.
The Sales Activation Specialist will implement and optimize advertising campaigns to drive revenue growth, support venue activation, analyze campaign performance data, and collaborate with cross-functional teams. Key responsibilities include executing campaigns efficiently, contributing creative content, and keeping updated on market trends.
The Support Manager will lead and mentor team leads to improve customer experience and satisfaction in Wolt’s support operations. Responsibilities include driving team performance, fostering engagement, refining workflows for operational efficiency, managing escalations, and analyzing KPIs to inform leadership decisions.
As a Global CRM Specialist at Wolt, you will design, implement and support the CRM strategy aimed at increasing user re-engagement. Your role includes working closely with both CRM and marketing teams, executing automated CRM strategies across various channels, and analyzing data to provide insights for strategic business decisions.
As a Global CRM Specialist at Wolt, you will design and implement CRM strategies to increase user re-engagement, analyze campaign performance, and support strategic business decisions. You will coordinate with regional marketing teams to ensure localized campaigns run smoothly across over 24 markets.
As an Analytics Engineering Lead, you will head a new team focusing on creating scalable reporting frameworks, reliable business metric tracking, and automation for stakeholders. The role involves collaborating with product and data teams to ensure effective data analytics and insights across various domains within the company.
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