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The Enterprise Sales Executive is responsible for developing relationships with enterprise businesses, implementing strategic sales plans, promoting GTT's solutions, and meeting assigned sales goals. This role requires extensive networking and solution selling expertise, particularly in a multisite global context.
The Solutions Architect provides technical leadership and support during the sales process and customer lifecycle. Responsibilities include understanding customer needs, designing solutions, creating technical documentation, supporting the sales team, and maintaining up-to-date industry knowledge.
The Customer Success Manager will focus on building strong relationships with strategic clients, ensuring they receive value throughout their journey with GTT. The role involves effective communication, problem resolution, and collaboration with various internal teams to enhance customer satisfaction and drive revenue retention.
The LATAM Supplier Commercial Manager manages supplier relationships within the LATAM telecom market, ensuring optimal costs, negotiating T&Cs, and facilitating project timelines. Responsibilities include vendor documentation, performance feedback, and collaboration with sales and costing teams to support service delivery.
The Commercial Cost Manager is responsible for managing and negotiating telecom costs for clients, ensuring competitive pricing and supplier relations. Collaborating with sales teams and suppliers, the manager analyzes market conditions and customer requirements to optimize service delivery and cost efficiency.
Analyzing Cost of Revenue (COR) related expense variances, leading audit projects, resolving disputes, and developing reporting efficiencies in the Telco Audit department.
Looking for a Dispute Management Specialist with 3-5 years of experience in analyzing telco disputes and operational impacts. Responsibilities include analyzing expenses, resolving disputes, and ensuring compliance with guidelines. Must have strong financial acumen, data analysis skills, and excellent communication abilities.
Category Specialist role at GTT, responsible for analyzing Cost of Revenue related expenses, telecom billing audits, rate discrepancies, and project management. Requires 2-3 years of experience in finance, business, or STEM, with strong financial acumen, data analysis skills, and communication abilities. Remote work allowed during standard US business hours (Eastern Time Zone).
The Customer Technical Manager at GTT is responsible for owning the technical integrity of customer solutions, providing consultative services in networking and security areas, and leading client accounts. They also contribute to technical responses to RFI and RFPs, assess risks, and ensure customer satisfaction with technical solutions.
Customer Success Manager responsible for establishing and building customer relationships, promoting customer adoption of products & solutions, ensuring customer satisfaction, and driving customer success through proactive engagement and support. Key role in migrating customers to advanced access methods and increasing uptake of SD-WAN and UCaaS solutions. Collaborates with Sales Executives to develop customer plans and prioritize opportunities.
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