Manager, Project Management

About GTT 

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net

 
The Project Management (PM) team is responsible for the orchestration of delivery activities towards Connectivity, Communications, and Security products and services contracted by and provided to GTT’s Enterprise customers.

Develop and maintain a team that works closely with Sales to jointly develop and support viable plans for delivering industry leading Project Management and in life support of GTT Enterprise customers.

The team provides a wide range of Professional Services ensuring that GTT can support the pre- and post-sale lifecycle of large and complex Enterprise customer solutions.

Main Job Responsibilities

Reporting to the Director, Project Management Europe, managing their regional team of Project Managers.

This individual is responsible for ensuring the team successfully delivers ICT and Telecommunication projects in a challenging environment.

You will work closely with Central and Regional Delivery Teams, Sales Teams and other Project Management teams to implement new projects and solutions for the customer.

Weekly reporting on the RAG status of client projects in region or team. This will initially include elements to measure the regularity of client reporting by the PMs, achievement of milestones, client satisfaction RAG and financial health of the project. Other reporting areas may be added or removed as agreed with the Director, Project Management Europe.

They will also be an advocate of change within the organization.

Working on and contributing to a cross company team to continually evolve GTT’s own Project Management Methodology and Client Satisfaction.

Other Key Responsibilities will be

• Managing and developing teams, providing both technical and leadership expertise and ensuring highest levels of performance
• Monitor and steer Performance of your team, including both personal and company objectives
• Assisting and managing relationships with external vendors and contractors
• Liaising with internal central and regional management groups
• Support continuous, incremental optimizations of internal processes in coordination with Senior Leadership who provide functional management and steering
• Bid support: Create and execute project work plans using MS project or similar. Revise and understand these plans and deliverables to meet project needs and requirements
• Business travel to participate in customer meetings and flexibility of working hours is required
• Identify resources and skill sets needed and assign individual responsibilities
• Effectively apply team methodology and ensure client expectations are managed and met
• Manage day-to-day operational aspects of a client project team
• Prepare and manage project reviews, quality assurance procedures and update risk register
• Minimize employer's and client's exposure and risk with respect to commercial and operating variables
• Ensure team project documentation is complete, current, and recorded appropriately
• Liaise with clients and ensure deliverables are met throughout project

Candidate Experience

• A degree or significant experience from a technical or engineering background
• More than 3 years of team management experience (functional or matrix)
• 5 to 10 years project management experience within an Managed Services, Enterprise
• Networking or ICT area
• Demonstrable experience of process design and implementation
• Possess an understanding of complex ICT or networking engineering principles and experience of delivering related projects
• Experience of SDWAN and Security (SASE) is mandatory
• Excellent written and spoken communication skills are essential
• Experience of managing budgets of $5M+ and procuring service contracts above $1M
• Prince II Practitioner or equivalent Project Management qualification
• Additional business qualifications would be considered a benefit

Candidate characteristics

• Strong and proven organizational skills
• A convincing and committed team player, persuasive, influential and effective communicator
• Excellent management skills and ability to build strong cross-departmental relationships
• Positive, upbeat and approachable by all colleagues and client, regardless of hierarchy
• An experienced individual able to communicate at all levels
• Excellent time management and prioritization skills
• Ability to manage risk and work well under pressure
• Personal focus on continuous improvement and innovation

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