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The Customer Support Representative I is responsible for handling customer queries related to sales and installations, resolving claims and complaints effectively, collaborating with different departments, and providing updates on orders and production status. This role focuses on maintaining strong customer relationships and improving service based on feedback.

The Director of Operations at Freudenberg is responsible for planning production efficiencies, supporting lean projects, developing operational practices, enforcing company policies, improving processes, and mentoring team members. The role focuses on quality monitoring, customer service, hiring, training, and motivating employees to achieve set performance metrics.

The Quality Engineer II at Freudenberg is responsible for overseeing quality processes in medical device development, including reviewing design control documents, leading test method validations, preparing inspection plans, conducting audits, and managing risk assessments. The role involves participating in product recalls and complaint investigations while ensuring compliance with regulations and quality standards.