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As a Subject Matter Expert, you will support the team and team leader by delivering training, coaching, and quality monitoring to enhance performance. Responsibilities include analyzing key quality data, coaching team members, ensuring adherence to operational policies, and improving continuous service standards. You will also resolve issues and communicate effectively with stakeholders.

Lead a team to deliver quality services by organizing, monitoring workflow, and ensuring adherence to standards. Oversee team performance and support adjustments for improved efficiency, while ensuring compliance with internal policies and regulations. Foster development and communication within the team and operational partners.

The Senior Specialist - Reconciliation and Controls role involves managing reconciliations, ensuring financial controls, and fostering relationships with stakeholders. The position requires attention to detail and the ability to think strategically to improve efficiency and accountability in financial processes.