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The Complaints Administrator will monitor and log complaints, summarize their nature, and ensure timely responses. Responsibilities include generating correspondence, supporting the team with admin tasks, processing payments, and contributing to reports while adhering to regulatory standards.

The Pensions Administrator will provide administrative support to clients with pension queries, maintain accurate records, handle documentation, and improve processes within the Pensions Operations team. The role requires strong communication skills and basic financial awareness, while working in a team environment to deliver excellent service.

The Pensions Administrator will provide administration services for Bulk Purchase Annuities, manage member transactions, handle customer inquiries, and maintain accurate pension records. This role requires resolving client issues, performing pension calculations, and collaborating with internal and external stakeholders.

As a Senior Pensions Administrator, you will provide efficient administration services, engage with clients to resolve inquiries, audit casework, and lead training and coaching for colleagues while improving processes.

This role involves supporting payroll processing tasks, ensuring accuracy and compliance with established procedures, providing excellent customer service, and identifying process improvements. The candidate will handle data entry, help with compliance maintenance, and assist in audit requirements while managing workloads and prioritizing tasks effectively.

The Technical and Risk Assurance Specialist will monitor regulatory changes, provide compliance guidance, perform assurance testing, and support risk management processes for EQ Retirement Solutions. This role requires establishing effective working relationships and responding to compliance queries while contributing to project and ad-hoc activities as needed.

The Senior Pension Administrator will manage key pension processes and ensure compliance with regulations while delivering high-quality services to clients. Responsibilities include overseeing team operations, monitoring performance metrics, and enhancing service delivery. The role is aimed at continual improvement within the pension administration framework.