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As a Technical Support Engineer, you will provide first-line technical support for Neon Postgres, troubleshoot complex issues, coordinate root-cause analysis, and ensure user satisfaction. You will work closely with users, engineers, and product teams to address technical problems and improve service delivery.

The Lead AI Engineer will build and lead the AI team, focusing on developing agents to enhance the Neon platform for software development. This role requires extensive coding, mentoring engineers, and managing end-to-end delivery of projects. A strong background in AI tools, backend technologies, and experience in a leadership role is essential.

The Senior Product Designer will focus on creating a seamless user experience for developers using PostgreSQL. Responsibilities include designing user-centric experiences, collaborating with product management and engineering, and guiding design decisions based on user research and feedback. The role also emphasizes improving overall design quality across the team and implementing effective design strategies for growth.