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As a Player Support Advocate, you will provide top-notch support to gamers and customers, addressing technical issues via live chat and telephone. You will be responsible for ensuring customer queries are resolved in a timely manner, maintaining quality service, and collaborating with a global team to enhance the customer experience.
The QA Project Manager oversees key client projects, ensuring they are completed on time, within scope, and within budget. Responsibilities include managing testing strategies, coordinating resources, designing test plans, and maintaining documentation. The role requires effective communication with stakeholders and a focus on client satisfaction through quality assurance practices.
The Localization Project Manager coordinates project scope and schedules, manages resources and financial controls, oversees production processes, maintains communication with clients, and leads team dynamics to ensure successful project delivery in the translation industry, particularly for video games.
The Player Support Executive is responsible for providing customer support and resolving technical issues via various online platforms. This role involves managing multiple interactions while identifying trends in customer problems. The Team Lead will oversee team activities, motivate members, and conduct training and performance reviews.
Provide customer support and resolve technical issues for customers using various online platforms, while translating between Mandarin and English. The role involves identifying customer problems, providing feedback to the team, and maintaining communication with Mandarin-speaking associates. Ideal for those with a strong interest in gaming.
The Localization Engineer coordinates installs and upgrades for CAT tools, gathers client requirements to customize localization solutions, and troubleshoots issues from the translation process. Responsibilities include managing Translation Memories, collaborating with teams to implement procedures, and supporting clients with language enabling their content management systems.
The role involves testing localized video games in Simplified Chinese, providing feedback on language errors, ensuring adherence to console guidelines, writing bug reports, making suggestions for improvements, checking for missing content, and performing occasional translations. It requires strong linguistic skills and cultural knowledge.
As a Localization Game Tester, you'll review and identify language errors in traditional Chinese, ensuring that games comply with console manufacturer guidelines. Responsibilities include writing bug reports, providing improvement suggestions, and occasionally performing short translations. You must have native proficiency in traditional Chinese and excellent English skills.
The Technical Manager at PTW will oversee game development projects, manage a team of engineers, and ensure the execution of technical strategies. Responsibilities include task assignment, performance evaluation, collaboration with cross-functional teams, and improving existing processes while mentoring junior engineers.
As a French Game Tester, you'll work in the Localisation Quality Assurance team, ensuring game localization accuracy by identifying and correcting language errors, adhering to console guidelines, and providing feedback on content. You'll collaborate with a multilingual team and help test various unreleased games across different platforms.
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